managed services
We take ownership of the day to day: monitoring, maintenance, support, and steady improvement, so your team can stop firefighting and focus on the roadmap.
UPTIME
AVG RESPONSE
TICKETS RESOLVED / MO
MONITORING
// what we manage
From the custom apps we built for you to the platforms you run every day, managed under one roof.
Bug fixes, updates, and small enhancements handled steadily, without drama.
We watch for problems and respond before your users ever notice them.
Right sized, secure, and cost aware operations on AWS, Azure, or GCP.
Patching, access control, and audit ready practices, kept current as standards change.
We run the tools you rely on, including Zendesk, Kroolo, and your HRMS.
Ongoing tuning so systems stay fast and your cloud bill stays sensible.
// service plans
Every plan comes with clear SLAs, so you always know the response and coverage you are paying for.
For stable systems that need a safe pair of hands.
For products with active users and real uptime needs.
For mission critical systems that cannot go down.
// how it works
We take time to understand your systems before we own them, then keep making them better.
We document your systems and access, and agree on what good looks like.
We clear the backlog and fix the recurring issues that cause the most pain.
Day to day support, monitoring, and maintenance delivered to agreed SLAs.
Regular reviews and changes that make the system better month after month.
// why nuvirateck
No mystery, no firefighting culture. Just steady operations and honest reporting.
You always know the response time and coverage you are paying for, in writing.
From custom apps to Zendesk and Kroolo, everything is managed in one place.
Transparent reporting, so you can see exactly what we did and why.
Two decades of customer experience shape how we run support and incidents.
Let us take the day to day off your plate. Tell us what you run and we will map a coverage plan that fits.
Talk to us